Returns & Exchanges Policy
At m-tvernon.com, we want you to be completely satisfied with your purchase. If you need to return an item, please review our policy below.
Return Policy
- Timeframe: 30 days from delivery date
- Condition: Items must be unused, in original packaging, and with all tags attached
- Proof of Purchase: Order number or receipt required
How to Return an Item
- Visit m-tvernon.com/returns to initiate your return
- Print your prepaid return label (U.S. orders only)
- Securely package your items
- Drop off at any authorized carrier location
Refunds
- Processing Time: 5–10 business days after we receive your return
- Method: Refund issued to original payment method
- Shipping Costs: Non-refundable (except for defective items)
Exchanges
- Available for size or color changes (subject to availability)
- Must meet same condition requirements as returns
- No additional shipping fees for U.S. exchanges
Non-Returnable Items
- Final sale items (marked at purchase)
- Gift cards
- Personalized or custom products
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately through m-tvernon.com/contact for assistance.
International Returns
- Customer is responsible for return shipping costs
- Refunds may be subject to currency conversion fees
For complete details, visit m-tvernon.com/returns-policy